Privacy Policy
Last updated: January 26, 2026
1. Introduction
Hedary’s Mediterranean (“we,” “us,” or “our”) operates the Hedary’s mobile application (the “App”), available on iOS and Android platforms. This Privacy Policy explains how we collect, use, and protect your information when you use our App.
By using the App, you agree to the practices described in this Privacy Policy.
2. Information We Collect
a. Personal Information
When you create an account, participate in loyalty programs, or place an order, we may collect:
• Name
• Email address
• Phone number
• Account and loyalty information
• Order and transaction history
b. Location Information
With your permission, we may collect approximate or precise location data to:
• Help you find nearby locations
• Improve order accuracy and pickup or delivery services
• Enable location-based features within the App
You can control location access at any time through your device settings.
c. Usage and Device Information
We may collect limited information about your device and how the App is used, including:
• App interactions and feature usage
• Device type, operating system, and app version
• Crash logs and performance data
d. Push Notifications
If you opt in, we may send push notifications related to:
• Order updates and confirmations
• Account or loyalty activity
• Promotions or special offers
You may disable push notifications at any time through your device settings.
e. Payment Information
Payments made through the App are securely processed by third-party payment processors, including Toast, Inc. We do not store or process full payment card information.
3. How We Use Your Information
We use the information we collect to:
• Process and fulfill orders
• Manage user accounts and loyalty programs
• Provide customer support
• Send service-related and promotional communications (if you opt in)
• Improve App functionality and performance
• Comply with legal obligations
4. Sharing of Information
We do not sell your personal information.
We may share information with:
• Toast, Inc., which provides ordering, payment, and backend services
• Third-party service providers that support App operations
• Legal authorities when required by law
All third parties are required to protect your information and use it only for authorized purposes.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You may:
• Access, update, or delete your account information
• Opt out of marketing communications
• Control location permissions and push notifications through your device settings
• Request deletion of your account and associated data by contacting us
7. Children’s Privacy
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children.
8. Third-Party Services
The App relies on third-party services (such as Toast) that operate under their own privacy policies. We encourage you to review those policies for additional information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the App or on our website, and the “Last updated” date will be revised accordingly.
10. Contact Us
If you have questions or requests regarding this Privacy Policy, please contact us:
Hedary’s Mediterranean
Email: hedarys1@gmail.com
Address: 9275 West Russell Road Ste 180, Las Vegas, NV 89148
